We Are Here to Help
Banilla Games is committed to providing outstanding customer service. By offering 24/7/365 customer support, remote control support, and support guides and videos, partner and play with confidence and keep the gaming experience going, no matter the issue!
24/7 Support
Banilla Games offers 24/7/365 customer support. Whether it is a normal day, a weekend, a special moment, or a holiday, Banilla Games is committed to picking up the phone to help solve your problems or concerns whenever you need us!
Remote Support
Banilla Games offers secure Remote Support to quickly and effectively diagnose and correct problems.
Download the Remote Desktop client, provide your service technician with the ID that pops up upon opening the application, and then allow us to do the rest!
Support Guides
and Videos
In addition to customer support any time, any day you need us, Banilla Games also offers a range of support guides and videos to offer as many solutions to as many problems as possible.
Before, during, or after contact with customer support, customers will always have access to a variety of support videos and guides for common problems or installations.
